Inside Sales Representative

About Future Electronics:

Future Electronics is a global leader in electronics distribution and has been for over 50 years. The company’s award winning customer service, comprehensive global supply chain programs, and industry leading engineering design expertise make it a strategic partner of choice for customers worldwide. A WT Microelectronics company, Future Electronics is headquartered in Montreal, Canada, and operates in 44 countries and 159 offices. Its global footprint enables exceptional service and efficient, end to end supply chain solutions. The company is fully integrated and supported by a single IT infrastructure that provides real-time inventory visibility and seamless global operations, sales, and marketing capabilities.

For more information, visit www.FutureElectronics.com

Role Description:

This full-time Inside Sales Representative (ISR) position is a hybrid role based on Campinas, SP, with four days per week in the office and one day working from home.

The ISR will be responsible for managing assigned customer accounts, handling inbound inquiries, and proactively engaging with prospects and existing customers to drive sales and revenue growth.

Key responsibilities include preparing quotations, processing sales orders, tracking deliveries, and coordinating closely with the logistics and purchasing teams to ensure accurate and timely order fulfillment. The ISR will also respond to customer inquiries, provide product availability, pricing, and commercial information, and support the sales team with lead qualification and pipeline development.

In addition, the ISR will be responsible for developing emerging customers throughout the Brazilian market, establishing contact with new potential customers through outbound calls and other prospecting activities. This role requires identifying sales opportunities and customer buying potential, developing strong business relationships, increasing overall customer satisfaction, and supporting the continuous growth and development of assigned accounts.

Responsibilities

• Develop new and emerging accounts through cold calling, networking, referrals, and other prospecting activities.
• Qualify inbound and outbound leads and convert opportunities into potential business.
• Build and grow assigned customer accounts by identifying needs and sales opportunities.
• Prepare accurate and timely quotations based on customer requirements.
• Gather market intelligence and customer feedback regarding pricing, competition, demand, and industry trends.
• Follow up on customer orders, deliveries, and shipments to support timely fulfillment.
• Maintain strong product knowledge to effectively address customer needs and identify suitable solutions.
• Collaborate closely with Product Marketing on pricing, product availability, allocation, and commercial opportunities.
• Identify opportunities to increase sales and expand business within existing and prospective accounts.
• Achieve or exceed assigned sales targets and performance objectives.

 

Qualifications

• Bachelor’s degree in Business Administration, Commerce, Sales, Engineering, or a related field.
• Previous Inside Sales experience, including prospecting, lead qualification, opportunity management, and closing sales orders.
• Experience managing multiple customer accounts and commercial opportunities.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Previous experience in electronics distribution, electronic components, semiconductor distribution, or a technical sales environment is considered an advantage.

 

Competencies – Skills & Behaviors

• Strong interpersonal and relationship-building skills.
• Customer-focused and service-oriented mindset.
• Collaborative and team-oriented approach.
• Excellent verbal and written communication skills in Portuguese.
• Strong English communication skills are required.
• Ability to work independently in a hybrid environment and effectively manage priorities and deadlines.
• Strong organizational and time-management skills.
• High attention to detail and accuracy.
• Strong sense of urgency and ability to manage competing priorities.
• Proactive, persistent, and commercially driven.
• Excellent listening and problem-solving skills.
• Dependable, accountable, and reliable.
• Results-oriented with a strong focus on achieving business objectives.

Compensation and Benefits:

• Competitive fixed salary plus commission.
• Health and dental plans, fully paid by the company for the employee.
• Vale Transporte and/or Parking Slot.
• Meal Ticket.
• Life Insurance.

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