Virtual Assistant | Fluent English | Remote | U.S. Market

Job Description

Blue Dot, headquartered in São Paulo, is a leading company in the Contact Center and Business Process Outsourcing (BPO) segment, with over 10 years of international experience. Specialized in Staffing solutions for companies in the United States, we connect highly qualified talent in Brazil with global career opportunities.

Our operation is strategically located in one of the largest metropolitan areas in the world, allowing us to access a broad, diverse, and highly skilled workforce.

Value Package for the Professional

• Salary: R$ 3,500.00
• Structured career plan: real opportunities for growth into leadership positions
• Professional stability: permanent position with a long-term focus
• Continuous development: regular technical and behavioral training
• Multicultural and dynamic environment with international exposure
  
  

Mandatory Requirements

• Fluent English (C1 or C2 level, both spoken and written) – will be assessed during the process
• Clear, professional, and objective communication skills
• Strong organizational skills, productivity focus, and multitasking ability
• Proficiency in Microsoft Office Suite
• Familiarity with CRM systems, project management tools, or automation tools
• Previous experience in administrative roles, customer service, recruitment, or remote support
  
  

General Job Information

• Schedule: Monday to Friday, from 12:00 PM to 9:00 PM (Brasília time)
• Employment type: Full-time
• Work model: 100% remote
  
  

Key Responsibilities

You will act as a strategic remote support professional for our clients in the United States, focusing on operational efficiency, service excellence, and commercial support. Responsibilities include:

Executive and Administrative Support

• Managing calendars, meetings, and appointments
• Handling corporate emails and preparing executive reports
• Supporting administrative routines
  
  

International Recruitment

• Sourcing and screening candidates for U.S.-based roles
• Conducting cold calls, interviews, and follow-ups
• Scheduling interviews and onboarding processes
• Updating and maintaining databases
  
  

Commercial Support

• Prospecting and qualifying leads
• Conducting market research and interacting via CRM, email, and LinkedIn
• Assisting with sales reports and forecasts
  
  

Customer Experience (CX)

• Providing support via phone, email, and chat
• Efficiently resolving customer requests
• Collecting feedback and supporting retention strategies
  
  

Project Management (PMO)

• Assisting with timelines, meetings, and task delegation
• Updating documents and tracking deliverables
• Supporting social media, content creation, and data entry
  
  

Accounts Receivable (Finance)

• Issuing and sending invoices
• Monitoring payments and tracking outstanding balances
• Assisting in preparing financial reports
  
  

Desired Profile

• Analytical, resilient, and strategic mindset
• Ability to adapt to different demands and industries
• Interest in building a long-term international career
  
  

How To Apply

Submit your application and become part of a team committed to excellence, connecting professionals with leading companies in the international market.

If you are selected to move forward in the process, we will contact you via LinkedIn.

Remote work location

This role is 100% remote and open to professionals throughout Brazil. São Paulo is used only as the advertising location; residency in São Paulo is not required. Show more Show less