TechOps and Supply Chain Transformation Lead

KLANIK is a technology consultancy company supporting global clients in their digital transformation. Our people are at the heart of our success, and we are committed to providing an environment where talent can grow, innovate, and build a strong career.

The Role

We are looking for a senior TechOps & Supply Chain Transformation Leader with a strong background in the pharmaceutical or life sciences industry to join a strategic regional transformation initiative in Latin America.

You will work across business and operational functions to lead complex transformation initiatives involving Technical Operations, Supply Chain, Quality, Regulatory, and operational processes, coordinating senior stakeholders across local, regional, and global teams.

This role requires someone who combines strategic thinking with hands-on execution and can successfully lead complex programmes in highly regulated environments.

Role Responsibilities

TechOps & Operational Transformation

• Lead complex operational transformation and integration initiatives across Latin America.
• Assess existing processes, organizational capabilities, governance, and operational dependencies.
• Design and implement future operating models and transformation roadmaps.
• Identify operational risks, dependencies, improvement opportunities, and efficiencies.
• Lead cross-functional implementation and organizational change initiatives.

Supply Chain

• Drive improvements across end-to-end pharmaceutical Supply Chain operations.
• Coordinate initiatives involving demand and supply planning, inventory, warehousing, logistics, and distribution.
• Support regional Supply Chain optimization and operational continuity.
• Coordinate with internal teams, logistics providers, manufacturing partners, and other external stakeholders.

Quality & Compliance

• Collaborate with Quality and Regulatory teams to ensure alignment with pharmaceutical quality standards.
• Support the harmonization of quality processes and controls across operations.
• Identify operational and compliance risks and coordinate remediation initiatives.
• Ensure transformation activities maintain appropriate levels of quality, compliance, and business continuity.

Programme & Stakeholder Management

• Lead complex cross-functional programmes involving multiple countries and business functions.
• Define governance, milestones, priorities, risks, dependencies, and performance indicators.
• Coordinate senior stakeholders across regional and global organizations.
• Provide clear executive-level reporting and recommendations.
• Drive decision-making and execution in complex and evolving environments.

Minimum Requirements

• 8+ years of relevant professional experience, including significant leadership responsibility.
• Strong experience in pharmaceutical Technical Operations, Supply Chain, or Operations Transformation.
• Experience leading complex operational integrations or large-scale transformation programmes.
• Strong knowledge of end-to-end Supply Chain operations, including planning, inventory, warehousing, logistics, and distribution.
• Knowledge of pharmaceutical Quality Management Systems (QMS), regulatory compliance, GMP and GDP environments.
• Experience designing or implementing Target Operating Models or comparable operational transformation frameworks.
• Strong programme management capabilities, including governance, risk management, resource planning, and executive reporting.
• Proven experience working with senior stakeholders across multiple functions and countries.
• Fluent in English and Portuguese
• Availability to work on-site in Sao Paulo.

Nice to Have

• Experience with pharmaceutical operations across multiple LATAM markets.
• Experience with CMOs, 3PLs, and pharmaceutical distribution networks.
• Knowledge of S&OP and Order-to-Cash processes.
• Experience with ERP and SAP transformation initiatives.
• Experience across Quality, Regulatory, and Pharmacovigilance processes.
• Experience in specialty pharmaceuticals, biologics, or rare diseases.
• Spanish language skills.

About KLANIK

The KLANIK Group brings together more than 800 talents across 16 offices in Europe, North America, Latin America, Africa, and the Middle East.

Our consultants are committed, passionate, and distinctive experts, involved in strategic projects thanks to their strong expertise across technology, transformation, and innovation.

Beyond their core roles, KLANIK employees are continuously supported in their personal and professional development through several engaging initiatives:

• KONSCIOUS – an internal community dedicated to ecological, social, and environmental challenges.
• KAMPUS – a certified technical training institute.
• KORNER – a technology startup incubator.
• KLANIK E-SPORTS – a professional e-sports club open to all employees.
• ACT'IN KLANIK – an initiative that encourages employees to contribute to the company's growth through their functional, technical, and creative skills.

At KLANIK, we believe in combining expertise, innovation, and a strong human-centered culture to build long-term careers and impactful projects.

Ready to lead high-impact transformation initiatives across Latin America? We would love to hear from you.

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