Manager Global Digital Deployment

Manager Global Digital Deployment

Location: São Caetano do Sul, Sao Paulo, Brazil

Industry: Personal Care Product Manufacturing

Work Setting: Hybrid

Are you passionate about transforming supply chain operations through digital innovation, driving global process standardization, and delivering technology solutions that improve efficiency, visibility, and business performance? We are seeking a Manager, Global Digital Deployment to lead the deployment, adoption, and value realization of digital supply chain capabilities across global markets. This role serves as a key connector between global process owners, regional business teams, digital solution partners, and operational stakeholders to ensure successful implementation of strategic Deliver and Order-to-Cash solutions across North America, EMEA, APAC, and LATAM.

Key Responsibilities

Process Design & Standardization

• Partner with Global Process Owners (GPOs) and Regional Business Process Owners (BPOs) to assess current-state supply chain and delivery processes, identifying improvement opportunities and operational gaps.
• Support the development and maintenance of Business Requirement Documents (BRDs), deployment playbooks, process documentation, and standard operating procedures.
• Drive harmonization of global Deliver, Order-to-Cash, transportation, warehousing, and cost-to-serve processes.
• Ensure process standards and governance frameworks are consistently adopted across regions.
• Facilitate stakeholder alignment on target-state process designs and operational standards.

Digital Capability Deployment

• Lead and coordinate deployment activities for strategic digital supply chain solutions across global markets.
• Manage implementation plans, readiness activities, user acceptance testing (UAT), go-live execution, and post-deployment support.
• Track project milestones, adoption metrics, and deployment progress against defined objectives.
• Collaborate with business and technology teams to ensure solutions meet operational requirements and business expectations.
• Drive successful adoption of digital capabilities through structured change management and stakeholder engagement.

Data Quality & Governance

• Support enterprise data governance initiatives by establishing data ownership, validation standards, and quality controls.
• Monitor data quality performance and partner with stakeholders to resolve data-related issues.
• Maintain governance processes that improve data accuracy, consistency, and reliability across digital solutions.
• Ensure compliance with established data standards and operational requirements.
• Promote a culture of accountability around data integrity and business process ownership.

Business Impact & Value Realization

• Partner with business leaders and process owners to define, track, and report business value generated by deployed solutions.
• Monitor adoption rates, operational improvements, and performance outcomes tied to digital transformation initiatives.
• Identify risks and barriers impacting value realization and develop mitigation strategies.
• Communicate program benefits, outcomes, and performance insights to leadership teams.
• Support continuous measurement of return on investment and operational effectiveness.

Analytics & Continuous Improvement

• Leverage dashboards, performance metrics, and business intelligence tools to identify trends and opportunities.
• Support the expansion of analytics capabilities across global operations.
• Document lessons learned and best practices to improve future deployments.
• Establish KPI frameworks and process controls that support operational excellence.
• Drive continuous improvement initiatives that enhance business efficiency and customer service performance.

Stakeholder Management & Collaboration

• Build strong partnerships across global and regional teams, ensuring alignment between business goals and digital initiatives.
• Facilitate communication among supply chain, logistics, operations, analytics, and technology stakeholders.
• Influence decision-making in a highly matrixed and cross-functional environment.
• Manage relationships with internal teams, solution owners, and external partners.
• Support executive reporting and leadership engagement activities.

Team Leadership & Program Support

• Provide guidance, mentorship, and support to project teams and direct reports.
• Foster collaboration, accountability, and continuous learning across program teams.
• Contribute to building a high-performance culture focused on innovation, operational excellence, and business impact.
• Support resource planning, prioritization, and successful execution of strategic initiatives.

Required Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Engineering, Business Administration, Operations Management, or a related field.
• 8+ years of experience in supply chain operations, logistics, transportation, warehousing, or Deliver process functions.
• Strong understanding of end-to-end supply chain processes, including Order-to-Cash and Cost-to-Serve operations.
• Experience supporting deployment of digital, analytics, or process transformation solutions in multi-region environments.
• Proven experience with process mapping, standardization, and operational improvement initiatives.
• Strong stakeholder management and cross-functional collaboration skills.

Preferred Qualifications

• Master's degree in Supply Chain, Business Administration, Operations, or a related discipline.
• APICS, SCOR, PMP, Lean Six Sigma, or similar professional certifications.
• Experience working within large multinational organizations.
• Knowledge of transportation management systems, ERP platforms, supply chain visibility solutions, and control tower technologies.
• Experience supporting AI-enabled, predictive analytics, or digital supply chain solutions.

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