Business Development Manager – SMB Onboarding

Remote | Business Development Manager | AI & Robotics Data Collection Project

About the Role

Our client is looking for a Business Development Manager to identify, engage, and onboard Small and Medium-sized Businesses (SMBs) for an AI and robotics data-collection project.

The primary responsibility of this role will be to build a pipeline of suitable businesses, conduct outreach, explain the project, qualify potential participants, and successfully onboard businesses and their employees into the program.

The ideal candidate will have strong B2B sales and business development experience, excellent communication skills, and the ability to engage directly with business owners, operators, and decision-makers across multiple industries.

What You'll DoBusiness Development & Lead Generation

• Identify and build a pipeline of Small and Medium-sized Businesses (SMBs) that have employees performing hands-on, real-world activities.
• Research and identify businesses across industries such as construction, manufacturing, restaurants, hospitality, cleaning, landscaping, automotive, warehousing, retail, skilled trades, and other relevant sectors.
• Conduct outbound outreach through phone, email, LinkedIn, and other appropriate channels.
• Engage business owners, founders, managers, operations leaders, and other relevant decision-makers.
• Clearly communicate the purpose, requirements, benefits, and participation process of the AI data-collection project.
• Qualify businesses based on industry, workforce, employee availability, smartphone access, and suitability of workplace activities.

Sales & Conversion

• Own the sales process from initial outreach through business onboarding.
• Build relationships with SMB owners and decision-makers and address questions or concerns about participation.
• Present the project professionally and communicate its value proposition.
• Overcome objections and drive interested businesses toward enrollment.
• Maintain consistent follow-ups with prospective businesses to maximize conversion.
• Meet defined targets for qualified leads, business sign-ups, and successful onboarding.

Business Onboarding

• Guide participating businesses through the onboarding process.
• Explain project requirements, recording guidelines, eligibility criteria, and submission procedures.
• Coordinate with business owners or managers to identify suitable employees for participation.
• Ensure businesses understand how employees should record and submit the required POV videos.
• Verify that businesses have completed all required onboarding steps.
• Coordinate with internal project teams to ensure a smooth transition from sales to project participation.

Account & Relationship Management

• Maintain strong relationships with participating businesses throughout the project.
• Act as the primary point of contact for onboarding-related questions.
• Track business participation, employee onboarding, and submission progress.
• Follow up with businesses to improve participation and completion rates.
• Identify opportunities to onboard additional employees or businesses through referrals and existing networks.
• Maintain accurate records of outreach, leads, conversions, onboarding status, and business activity in the CRM or designated tracking system.

What We're Looking For

• 2+ years of experience in Business Development, B2B Sales, Inside Sales, Account Management, or a similar role.
• Proven experience with outbound prospecting and lead generation.
• Experience selling to or working directly with SMBs, business owners, or decision-makers.
• Strong cold-calling, email outreach, LinkedIn prospecting, and follow-up skills.
• Excellent verbal and written communication skills.
• Strong persuasion, negotiation, and objection-handling abilities.
• Ability to understand a project quickly and communicate it in a simple, compelling manner.
• Comfortable working with sales targets and KPIs.
• Strong organizational skills and ability to manage a high volume of prospects.
• Experience using CRM systems and sales tools is preferred.
• Ability to work independently in a remote environment.

Nice to Have

• Existing network of SMB owners or business decision-makers.
• Experience in industries involving hands-on or frontline workers.
• Experience recruiting businesses, contractors, vendors, or workforce participants.
• Experience with technology, AI, robotics, data collection, or SaaS products.
• Experience managing high-volume B2B outreach campaigns.
• Experience working with geographically distributed businesses.

Key Performance Indicators

Success in this role will be measured through:

• Number of qualified SMB leads generated
• Outreach and contact rates
• Meetings/conversations with business decision-makers
• Business conversion rate
• Number of businesses successfully onboarded
• Number of employees successfully onboarded
• Follow-up and engagement rates
• Business participation and completion rates
• CRM/data accuracy
• Overall pipeline and revenue/conversion performance

Why This Role?

• Work on a project supporting AI and robotics development.
• Directly engage with businesses across multiple industries.
• Opportunity to build and manage a high-volume B2B sales pipeline.
• Fully remote and flexible working environment.
• Work closely with an international project team.
• Play a direct role in expanding the project's SMB network and participant base.

How to Apply

Candidates should have a strong background in B2B sales/business development and be comfortable with proactive outreach to SMB owners and decision-makers.

Show more Show less